Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect the following types of personal information from you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, billing address, delivery address, phone number
• Financial Data: Payment card details (processed securely through our payment processors)
• Transaction Data: Details about purchases and payments to and from you
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Profile Data: Your username and password, purchases or orders made by you, preferences, feedback, and survey responses
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing from us

1.2 Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:

• Your device's IP address
• Your browser type and version
• The pages you visit
• The time and date of your visit
• The time spent on each page
• Referral information
• Other details about your visit

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process and complete transactions, and send related information including purchase confirmations and invoices
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support and administrative messages
• Send you marketing and promotional communications (if you have opted in)
• Find and prevent fraud
• For compliance with legal obligations

2.1 Legal Basis for Processing

We process your personal data on the following legal bases:

• Performance of a contract: Processing necessary for the performance of a contract with you
• Legitimate interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights
• Legal obligation: Processing necessary for compliance with a legal obligation
• Consent: Where you have given consent for specific processing activities

3. Cookie Policy

3.1 What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognize you and make your next visit easier and more useful to you.

3.2 Types of Cookies We Use

We use the following types of cookies:

• Essential cookies: Necessary for the operation of our website. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve how our website works.
• Functionality cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and advertising more relevant to your interests.

3.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, as it will no longer be personalized to you. You may also be unable to use certain features of our website.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with:

• Service providers: We share information with third-party service providers who help us operate our business (payment processors, hosting providers, email service providers)
• Business partners: We may share your information with our business partners to offer you certain products, services, or promotions
• Legal requirements: We may disclose your information when required by law or to protect our rights
• With your consent: We may share your information with third parties when you have given your consent to do so

4.1 Third-Party Services

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any inaccurate information
• Right to erasure: You have the right to request that we delete your personal data
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data
• Right to data portability: You have the right to request that we transfer your data to another organization
• Right to object: You have the right to object to our processing of your personal data
• Rights related to automated decision-making: You have rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. These include:

• Using encryption for sensitive data
• Limiting access to your personal data to employees and third parties who have a business need to know
• Maintaining a data breach response plan
• Regular security assessments of our systems

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are located in various countries around the world, and we work with service providers internationally.

By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +1 (631) 561-8889
• By mail: 682 Weber Crossroad East Gerard, PE J7B1C4, Canada